You performed a search for: Areas of Interest: Telephone Communication
There are 26 record(s) that match your criteria.
Click on the Position Title to view the full details of the record
Communities
Assist staff to deliver various programs such as crafts, bingo, outings and trips for adults with diverse disabilities. Please note - due to COVID, we have transitioned all in-person programs to virtual activities. When it is safe to do so, we will return to in-person programs at our Centre but at a reduced capacity. We will introduce a hybrid approach that involves in-person and virtual.
- For now, we require volunteers to do:
- Telephone check-ins with our Consumers
- Organizational/administrative assistance for our Connecting with Seniors program
- Opportunity to do crafting or recipe videos for our social media outlets
- Other opportunities that can be done safely from home.
This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.
Responsibilities:
- Complete inbound and outbound calls with service users residing in the county
- Complete safety/wellness checks, provide medication reminders, and engage in social conversations with vulnerable populations
- Assist with crisis intervention, when presented
- Utilize a strengths-based, solution-focused approach
- Provide external resources and referrals to service users
- Complete case documentation of all interactions with service users
You can help reduce social isolation in the community by helping to maintain a calendar of activities for older adults. All you need is a phone, a computer with internet access and a little time.
What you will be doing:
- Monitoring websites and social media accounts of community centres, senior centres and libraries for public activities appropriate for older adults.
- Ocassionally calling organizations that offer social activities for older adults to get accurate information about their offerings.
- Entering these events on a Google calendar that is posted on our website for public viewing.
Click here to see an example of a similar calendar that we maintain for South Georgian Bay.
Offers a full range of volunteer opportunities including supporting and leading program activities for Members, Gilda's Greeters, Clubhouse-based volunteers for activities, general clubhouse support, Program support, helping with fundraising, special events, and outreach.
Youth volunteers are needed and opportunities are available after school hours. Contact the volunteer coordinator for more info.
- To volunteer, contact Roxanne Dinova, Volunteer & Community Outreach Coordinator Volunteer at Gilda's Club
Variety of volunteer positions which focus on patients, visitors and staff. Positions available in ambulatory care reception, Inpatient Units, gift shop, reminder telephoning, diagnostic imaging Xray, CT, Mammography, Bone Density, Surgical Day Care (Post anaesthetic care unit)
Pregnancy and Infant Loss (PAIL) Network provides bereavement support at no cost to families who have experienced the loss of a pregnancy at any stage, or the death of their baby, up to 12 months of age. We currently have volunteer opportunities for people who are approximately two years past their bereavement date and are looking for meaningful ways to offer their support to others. We are actively training peer supporters for private online bereavement support groups and one-to-one phone support.
Exhibition / Event set up: There’s a lot to learn about hanging an exhibition and the curatorial practices in a professional gallery, which you could learn by assisting our director and the team as they carefully change exhibitions. These happen all year round so get in touch if you’d like to have valuable insight into what goes on behind-the-scenes! You can also help set-up displays for one of our varied fundraisers, which also involves teamwork and an attention to detail. You might also be asked to lift or carry items, depending on the event.
Reception and Greeting: An integral part of events at Quest is the welcoming face our visitors see when they first arrive. If you feel you are a friendly, welcoming person then you could assist us by greeting visitors, taking down their information or assisting with ticketing. This role requires someone well-presented and able to multi-task.
Workshop / Educational Support: There are many different workshops held at Quest Art School + Gallery, and off-site, to a wide variety of students. We offer classes to children, youth and adults of all skill levels. If you are curious, patient and eager to lend a hand, then you might be perfect assisting one of our instructors as they lead a workshop.
Off-Site Events: Quest Art, as a charitable organization, is often invited to a wide range of events in the Midland-Penetang’, and sometimes wider, region. These vary by season and year, so depending on where you can get to, you could assist at one of these events. Please let us know your preferences as this would be a real asset to us at Quest when seeking location specific volunteers!
Bingo
As a Volunteer, you would attend monthly meetings, help out with special events, and may take on responsibilities for specific duties - ie. advertising, concession stand, etc.
There are a variety of volunteer opportunities including volunteering at bingo on behalf of the Friends of the Museum.
- Assist in office with general reception duties such as:
- Greeting and welcome clients
- Answer, screen and forward incoming phone calls
- Perform other clerical receptionist duties such as filing, photocopying, faxing
Provide general administrative support, reception coverage and help with office cleaning.
- Receive, direct and relay telephone messages, fax messages and email
- Greet and direct the general public to the appropriate staff member
- Receive, open and distribute mail to appropriate staff member
- Operate standard office equipment such as the photocopier and printer
- Book room appointments
- Tasks to help keep the office tidy
- Small projects as assigned
- Answer telephone, transfer calls to appropriate person and direct callers to voicemail
- Greet and screen visitors and clients in a friendly and professional manner
- Perform other office duties as needed
Variety of Duties Depending on Strengths and Interests of Volunteer. Pre-event tasks may include:
- Answering Phones
- Updating Spreadsheets
- Soliciting and collecting donations and sponsorships from Ramara / Orillia area
Event-day tasks may include:
- Checking in guests
- Distributing water
- Taking in Feedback
- Organizing Guests
- Distributing Gift Bags
- Serving
- Demonstrated experience required (paid or volunteer)
- Have a clear understanding of human trafficking and associated trauma
- Development of all communication plan activities and building external relationships with the organizations constituents, including funders and the media
- The creation and distribution of press releases
- Understanding of marketing concepts in a not-for profit setting
- Able to lead and work collaboratively with the Marketing Committee and Social Media Manager
- Ability to manage multiple tasks and projects simultaneously and efficiently and with minimum supervision
- Share our passion and dedication to making a real different in the lives of women (particularly BIPOC women) who have experienced trauma through domestic violence and/or human trafficking
- Deliver to a high standard, in often challenging circumstances, both ethically and professionally and are able to work collaboratively in a culturally diverse organization
- You will demonstrate a commitment to the organization's mission and values
Volunteers needed to help with special events, duties include
- Set up and take downs for events including barriers/ gates/ posters/ signs
- help with registration, security
- assisting with Perch Fest, Boat Festival, Santa Claus Parade, Folk festival and Canada Day
Volunteer duties vary depending on the placement and will be discussed prior to an interview.
Current opportunities:
-
Good Food Box – the second Wednesday of the month, unloading the produce truck, sorting and packing food boxes, volunteer delivery drivers, variety of shifts available – Barrie
-
Cooking Classes with the Urban Pantry program – Barrie
-
Assembling Harm Reduction Kits – in need of 2-4 volunteers for this role, once a month on the 3rd Tuesday of the month from 9 am - 1 pm – Barrie
-
Client and Family Advisory Committee members - open to clients or family member/caregiver in the past 3 years
-
One-on-one client support
-
Currently opportunities in Barrie, Collingwood
-
- Healthy Relationship Group – Co-facilitator in Barrie
- 1.5 hours per week (possible evenings)
-
Reception support in Midland
-
Mon-Wed 10 am to 3 pm (various shifts)
-
-
Recreational groups in Collingwood
-
Tuesdays at 11 am
-
Thursdays at 2 pm
-
Recruitment Volunteers This role will focus on recruiting, retaining, and renewing participants.
Duties include:
Marketing and communications:
- Website
- Emails
- Phone calls
- Text messages
- Social media i.e. Facebook, Instagram, Strava
Launch and / or VIP parties (in-person or virtual)
Team Captain VIP program
Spokespeople i.e. athletes and people affected by vision loss
Fundraising Volunteers This role will focus on making fundraising easier for participants and increasing funds raised by participants.
Duties include:
Participant fundraising portal
Marketing and communications:
- Emails
- Phone calls
- Text messages
Top Fundraiser VIP program:
- Fundraising toolkit i.e. tips, email templates
- Incentive prizes and awards
- Sponsorship
Event Day Logistics This role will focus on event day logistics and ensuring that we provide participants with a premier event experience.
Duties include:
- Venue selection
- Route, rest stops, and rider chip tracking system
- Jersey design
- Volunteers
- Start line experience
- Finish line experience
- Securing auction and gift bag items (if applicable)
Donor Engagement Volunteers report to the Senior Manager of Philanthropy, Donor Relations Specialist, and/or the Annual Giving Manager to gain guidance in fostering positive relationships with donors. by contacting them upon becoming a regular donor or after donating to a ‘signature’ event or campaign. These volunteers will contact identified regular donors or signature event donors and may participate in regular Donor Relations Team meetings to collaborate on ideas that will enhance the relationships that leadership and legacy donors have with the GTHS, to inspire higher levels of giving. This is a remote volunteer position (with occasional onsite activities) and volunteers will utilize their own computer or tablet, telephone and internet.
- Participation in monthly Donor Relations Team meeting with the Senior Manager of Philanthropy, Donor Relations Specialist, and/or Annual Giving Manager – virtual or in-person
- Independent conversations with donor contacts via email, in person, and / or telephone
- Performs independent research on subject matter when required
- May be asked to participate in donor engagement activities such as donor tours of the Animal Centre
- Networking and relationship building
- Acquiring a solid knowledge of the GTHS and fundraising best practices
Donor Stewardship Volunteers report to the Fundraising Administrator and foster positive relationships with donors by thanking them (by telephone, email, letter or greeting card) for their in-kind support of GTHS programs and services. These volunteers are invited to collaborate on ideas that will enhance the relationship donors have with the GTHS, to inspire giving.
This is a hybrid volunteer position. Depending on tasks undertaken, volunteers will be home-based and utilize their own computer or tablet, telephone and internet (with occasional onsite activities), or may assist with written communications before, during or after a scheduled shift at the Animal Centre (time and space permitting) and continue any remaining tasks at home.
- Acquiring a solid knowledge of the GTHS
- Independent conversations with donor contacts via email* and / or telephone*
- ‘Thank you’ card writing*
- Occasional assistance with mailings, for example:
- Placing correspondence in envelopes
- Adding address labels to envelopes
- Adding stamps to envelopes
- Collaborating with the Fundraising Administrator on ideas to improve communications with donors
- assist with client based activities such as arts and crafts, meal times
- assist with special events and programs
- Café assistance serving food, clearing tables etc.
- physical maintenance of the residence and landscape
Across the country, the Gutsy Walk is made possible due to the time and talents shared by thousands of volunteers in their communities. With a collective goal to deliver our mission of finding a cure for Crohn's and colitis, we are greatly appreciative and thankful for our volunteers who have continuously led the Gutsy Walk to success each year.
As a Gutsy Walk Planning Committee Member, you’ll be working closely with a team of other volunteers to plan and promote your local Gutsy Walk. Your efforts in connecting and engaging your community—whatever your volunteer role with Gutsy Walk—will make a big impact in raising awareness about IBD and finding cures.
In particular, we’re looking for volunteers to support their local Gutsy Walk in the following ways:
- Community Outreach –inspire people to sign up and participate in the local Gutsy Walk
- Media Relations –connect with local media outlets to promote the Gutsy Walk
- Social Media –raise awareness about IBD and the Gutsy Walk through social media
- Fundraising –organize exciting fundraisers in your community
- Corporate Sponsorship –engage with local businesses to promote donations of sponsorship and gifts in kind
- Stewardship –build relationships with Gutsy Walk participants and encourage engagement
Volunteers would be required to provide support to individuals on a helpline or chat service who have experienced sexual trauma, violence and or assault. A 30 hour training course and interview is to be completed before starting on the helpline and chat service.
As a volunteer in this role, you will:
- Assist with client intakes.
- Oversee and ensure smooth operation of the reception area at the office, including acting as first point of contact with the public.
- Reply to general enquiries, information requests and voicemails, and direct incoming calls.
- Provide access to the building, handle and relay couriers/deliveries, electronic and physical filing, and receive and process donations.
- Support new personnel with onboarding and building orientations.
- Support Supervisors/Managers with the general operation of administrative functions and special projects as needed.
- Provide information and referrals on Canadian Red Cross services, programs, and volunteer opportunities.