Bilingual Crisis Responder
(Kids Help Phone)
|Contact||CTL Support, Crisis Text Line Support, Kids Help Phone; Phone: (Business) 416-586-5437 ext 8412; Email: CTLsupport@kidshelpphone.ca|
|Duties||In partnership with, Crisis Text Line, Kids Help Phone will launch the first ever 24/7, free, nationwide texting service. |
We are now recruiting Bilingual Crisis Responders who will answer texts from young people looking for support in both English AND French. The volunteer position will be remote, meaning that you can participate from anywhere in Canada as long you have a strong, reliable internet connection!
Our volunteers need to be enthusiastic about helping people! You can be a professional, student, teacher, retiree, or anybody else with an internet connection and a willingness to learn how to support people over text.
The role of a Crisis Responder is to bring texters from a “hot” moment to a cool calm, and to help them come up with a plan to stay healthy and safe. Crisis Responders are trained to do this using active listening and collaborative problem-solving.
|More Info Link||https://kidshelpphone.ca/get-involved/participate/call-volunteers-crisis-text-line/?_ga=2.77246866.689514890.1624499372-376665533.1624499372|
|Clients||Youth and young adults texting in, who may be looking for support during moments of crisis or distress|
|Ages||18 year(s) and up|
|Suitable for OSSD||No|
|Suitable For||Adults (18+) ; Post-secondary students ; Men ; Women ; Individuals|
|Areas of Interest||Distress / Crisis / Bereavement Support ; Volunteer from Home / Virtual|
|Skills/Experience||Communication & Interpersonal Skills ; Confidentiality ; Counseling & Support ; Dependability & Trustworthiness ; Patience ; Positive / Cheerful Demeanor|
|Commitment Length||Minimum commitment of 1 4-hour shift per week for 1 year|
|Interaction Level||Virtual Volunteering - Youth and young adults are texting in, and volunteers are answering through the online Crisis Text Line platform|
|Minimum Hours||4 / Week|
|Dates and Times||Monday: Morning, Afternoon, Evening |
Tuesday: Morning, Afternoon, Evening
Wednesday: Morning, Afternoon, Evening
Thursday: Morning, Afternoon, Evening
Friday: Morning, Afternoon, Evening
Saturday: Morning, Afternoon, Evening
Sunday: Morning, Afternoon, Evening
Service is 24/7 so 4-hour shifts are available at virtually any time, which can be selected based on volunteer's schedule
|Seasons||Year Round - Minimum commitment of 1 year as traffic is constant so we want to ensure we have enough Crisis Responders to support texters|
|Number of Positions||Barrie: 2 individual(s) ; Christian Island: 2 individual(s) ; Coldwater: 2 individual(s) ; Collingwood: 2 individual(s) ; Midland: 2 individual(s) ; Orillia: 2 individual(s) ; Penetanguishene: 2 individual(s) ; Springwater: 2 individual(s) ; Tay: 2 individual(s) ; Tiny: 2 individual(s) |
20 individual(s) needed in total.
First-come-first serve to fill training slots, but additional individuals interested in the Bilingual Crisis Responder role will be contacted for the next round
|Training||Training is required - 36 hours of online training split into 6 hours per week, which can be done on your own time|
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|Organization Name||Kids Help Phone|